• USER

    Access and / or use of this portal Calomel gives you the status of user, who accepts the general conditions of use. Calomel is not responsible, in any case, for damages of any kind that may cause the website: errors or omissions in the content, lack of availability or transmission of viruses.

    The Web and its contents are subject to protection in application of the current national regulations on Intellectual and/or Industrial Property. Calomel is the owner or has duly licensed all rights of intellectual and industrial property on the Web and its contents. The user agrees to respect the intellectual and industrial property rights of Calomel. You may copy our photographic content exclusively for your personal and private use.


    CONTENT

    Any form of reproduction, distribution, public communication, transformation, making available and, in general, any other act of exploitation, whether or not for commercial purposes, of the Web or its contents, without the express prior consent of Calomel, is prohibited without the express prior consent of Calomel.

    Calomel reserves the right to modify this policy without notice. For any questions about the Terms and Conditions contact us at hola@calomel.shop.

  • ORDER & PAYMENT

    All information is sent encrypted with SSL security certificate. All items are considered property of Calomel until the payment of the totality of the order is effective. The price applied is the price found on the website at the date and time the order was placed, including shipping costs.

    After completing the order you will reach the payment screen. For the discount code to be applied you must enter the code in the field provided and click on the "apply" button. Gift cards are valid for 6 months from the date of purchase. Orders will be processed and shipped within 2-3 business days. The buyer will receive a confirmation email.

    The buyer is entitled to cancel or withdraw his order within 48 hours from the exact date and time of purchase. After this period, no cancellations will be accepted.


    SHIPPING

    AMERICA — 32 US$ (DHL Express 4/6 days)
    EUROPE — 36 US$ (DHL Express 5/7 days)
    REST OF THE WORLD — 40 US$ (DHL Express 5/8 days)

    All orders ship from Buenos-Aires by DHL Express with a tracking number. We are not responsible for lost or stolen packages. Delivery times are approximate. If you need a special delivery, please contact us before ordering.

    Calomel is not responsible for possible delays in the delivery. International orders may be subject to duties and/or local taxes. For more information, please contact your consumer office for more information.

  • RETURNS

    If you are not entirely satisfied with your purchase, we're here for you. You have 14 calendar days to exchange an item from the date you received it. Please contact us at hola@calomel.shop with your name, order number and reason of the exchange. You will receive a return confirmation email with instructions on how to proceed. The Product must be sent with tracking number. Please note that the product must be clean, unworn, unwashed and must have all original tags. Items sent to us in a non-sellable condition will not be accepted. Shipping costs are payable by the customer to send us the garment and to ship the new garment back. Once we receive your item, it will be inspected and we will notify you on the status of your exchange. Unfortunately no returns are accepted on international orders.


    PRE-ORDER

    To participate in our pre-order, the customer must pay the full amount. The estimated delivery date may be advanced or delayed. We will communicate when the order is ready to be shipped or picked up.


    SALE

    Subscribe to our Newsletter to be informed about our next Sample Sale. Garments used during a shooting, with small production defects and samples are considered Sample Sale. No returns or exchanges accepted. No refunds are accepted on Sale orders or with the use of a discount code.


    FINAL SALE

    Garments from previous productions and low stock items and archives are considered as Final Sale. No returns or exchanges accepted. All items discounted from their original price, sales, final sales, archive sales, discount code, sample sales, are considered Final Sale.